Administration of Sentinel Anti Bullying Services
This page is for the use of authorised Broadband Sandwell staff only. All services will require a valid username and password to allow access.
If you are not an authorised user of this page, please click here.
Most of the time callers will need you to set up new users, change passwords or reactitvate accounts.
Please ensure that the caller tells you the user name that they wish to use and their email address, and ensure that you check their authenticity before proceeding.
To set a new password:
Log in to Sentinel (click here)
Choose system maintenance menu
Choose general maintenance menu
Choose change users password
Select the user name in the drop down list of usernames
Set a password for the user
Click Submit
NB It may also be necessary to re-activate the user, see the reactivate section below
To activate or reactivate a user:
Log in to Sentinel (click here)
Choose system maintenance menu
Choose general maintenance menu
Choose activate user
Select the user name in the drop down list of usernames
Enter YOUR PASSWORD in the password field
Set User Status to Active
Set Account Status to enabled
Click Submit
To create a new user:
Log in to Sentinel (click here)
Choose system maintenance menu
Choose general maintenance menu
Choose create new user
Fill in all fields of the add user form appropriately
Click submit
Click Continue to set up user profile
Fill in all fields of the add user form appropriately.
Note there is a school called "Local Authority" if needed.
Click Submit, then Click Continue.
Choose system maintenance menu
Choose general maintenance menu
Choose User Group Maintenance
Choose the group that should contain the new user
Locate the user in the list of users, then double click on the user to add the user to the group
If you make a mistake, click Reset at the bottom of the form.
Click Submit only when all details are correct
Click Continue.
NB Follow the procedure to activate the user. Log off and test the new user account.
School users should have access to
User maintenance, where they can add to and change their information and password
Add/Amend Bullying Incidents, which is what they principally use
Ad Hoc Reporting
Find Out More, containing user manuals and contact information
To delete a user:
Log in to Sentinel (click here)
Choose system maintenance menu
Choose general maintenance menu
Choose remove existing user
Choose the user name from the drop down list
Enter YOUR PASSWORD
Click Submit
Click Continue
If a record is locked:
Log in to Sentinel (click here)
Choose system maintenance menu
Choose bullying incident maintenance menu
Choose record maintenance
View locks and select record/records to be unlocked
Click on delete locks
When locks removed click on back
Find Out More
Find out more is a module which should be available to all users. It contains downloadable versions of the most recent user manual and LA support contact details.
If this module is not available to a user then
Choose system maintenance menu
Choose general maintenance menu
Choose User Group Maintenance
Choose the group that contains the user
Locate Find Out More in the Existing Modules pane, then double click on the blue text 'Find Out More' to add it to the assigned modules pane.
Click the Submit button
This page is for the use of authorised Broadband Sandwell staff only. All services will require a valid username and password to allow access. If you are not an authorised user of this page, please click here.
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