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Administration of Sentinel Anti Bullying Services

This page is for the use of authorised Broadband Sandwell staff only. All services will require a valid username and password to allow access.

If you are not an authorised user of this page, please click here.

Most of the time callers will need you to set up new users, change passwords or reactitvate accounts.

Please ensure that the caller tells you the user name that they wish to use and their email address, and ensure that you check their authenticity before proceeding.

To set a new password:

Log in to Sentinel (click here)

Choose system maintenance menu

Choose general maintenance menu

Choose change users password

Select the user name in the drop down list of usernames

Set a password for the user

Click Submit

NB It may also be necessary to re-activate the user, see the reactivate section below

To activate or reactivate a user:

Log in to Sentinel (click here)

Choose system maintenance menu

Choose general maintenance menu

Choose activate user

Select the user name in the drop down list of usernames

Enter YOUR PASSWORD in the password field

Set User Status to Active

Set Account Status to enabled

Click Submit

To create a new user:

Log in to Sentinel (click here)

Choose system maintenance menu

Choose general maintenance menu

Choose create new user

Fill in all fields of the add user form appropriately

Click submit

Click Continue to set up user profile

Fill in all fields of the add user form appropriately.

Note there is a school called "Local Authority" if needed.

Click Submit, then Click Continue.

Choose system maintenance menu

Choose general maintenance menu

Choose User Group Maintenance

Choose the group that should contain the new user

Locate the user in the list of users, then double click on the user to add the user to the group

If you make a mistake, click Reset at the bottom of the form.

Click Submit only when all details are correct

Click Continue.

NB Follow the procedure to activate the user. Log off and test the new user account.

School users should have access to

User maintenance, where they can add to and change their information and password

Add/Amend Bullying Incidents, which is what they principally use

Ad Hoc Reporting

Find Out More, containing user manuals and contact information

To delete a user:

Log in to Sentinel (click here)

Choose system maintenance menu

Choose general maintenance menu

Choose remove existing user

Choose the user name from the drop down list

Enter YOUR PASSWORD

Click Submit

Click Continue

If a record is locked:

Log in to Sentinel (click here)

Choose system maintenance menu

Choose bullying incident maintenance menu

Choose record maintenance

View locks and select record/records to be unlocked

Click on delete locks

When locks removed click on back

Find Out More

Find out more is a module which should be available to all users. It contains downloadable versions of the most recent user manual and LA support contact details.

If this module is not available to a user then

Choose system maintenance menu

Choose general maintenance menu

Choose User Group Maintenance

Choose the group that contains the user

Locate Find Out More in the Existing Modules pane, then double click on the blue text 'Find Out More' to add it to the assigned modules pane.

Click the Submit button

This page is for the use of authorised Broadband Sandwell staff only. All services will require a valid username and password to allow access.

If you are not an authorised user of this page, please click here.